Filter by location to see NOC Engineer salaries in your area. you watch for when the green light turns red. Certs get you interviews, experience gets you a job. However, there's always an opportunity to learn about what's going on around you and advance in your position down the road. If you want to apply as a skilled worker, find your job title, code and skill level or type in the NOC. This topic has been discussed at length, please use the search feature. hit the alarm and go back to sleep. That requirement just means that you've logged into a router before. Turning a 220v industrial DeGausser into a railgun may seem like a good idea when you're bored, but trust me, 3.5" drives will not go through a concrete wall without some extreme modifications. I've also noticed over the past few years that "network admin" jobs are rarely network related anymore. Looks like you're using new Reddit on an old browser. Get an smnp community string going", [–]beyondomegaCerts + Experience 0 points1 point2 points 6 years ago (0 children). They generally lacked ambition and were too comfortable. I also dispatched techs in an emergency. For a lot of ISPs / Tech companies the NOC usually ends up as part of the Marketing / Sales spiel. Apply to Network Operations Technician, Noc L2, Senior Network Engineer and more! NOC supports the network infrastructure, not individual users. It's not that hard, because there is a cell phone, so you can go out to buy some food, and they can still reach you. get clarification, if you want more responsibility. One thing the other guys forgot to mention is that there is a tier system unless you work in a very small NOC. In the last case, my call has overflowed to non-NOC staff who simply say "yes, they're aware and are working on it" and offer to pass on any more relevant technical detail that I could provide that could help them in troubleshooting/restoration of service. NOC Engineer Are you a NOC Engineer looking for that step in your career? The part where I'm not feeling confident enough is this personas' needs in order to fulfil his work responsibilities. Hi, I got my ITA last week. Be upfront about wanting to move into engineering. 108 noc engineer interview questions. Coffee. [–]IWillNotBeBrokenCCIEthernet 4 points5 points6 points 6 years ago (4 children). Show us how you think you should solve those issues, and we will validate or offer enhancement to your initial attempt. [–]dixtreCCNP 0 points1 point2 points 6 years ago (0 children), Mostly ticket handling, monitoring, administation of devices (new sites, configs etc), [–]operating_bastard 0 points1 point2 points 6 years ago (0 children). Usual tasks described in a Network Engineer resume sample include monitoring network performance, solving technical issues, updating job knowledge, upgrading network equipment, ensuring network security, and providing customer service. Read the NOC wiki: http://en.wikipedia.org/wiki/Network_operations_center, [–]nerddtvg10+ years, no certs 2 points3 points4 points 6 years ago (0 children). [–]spiffyP -4 points-3 points-2 points 6 years ago (3 children). It is a NOC technician and engineer’s job to make sure that the NOC is properly ensuring different aspects of the company’s network to ensure it is working correctly and doing what the company needs it to do. We aren't here to troubleshoot your "advanced" video game latency issues. Most of what I did were technical supervisory and administrative stuff when I was in FA because I was running the laboratory back then. Gain some good experience. They called it Tier 2 but I felt they were trying to be vague when I asked specific questions and it seemed to me it was really Tier 1. 6pm to 6am. It's where everything is managed and kept operational -- if things are not operational, they get calls (either directly from customers/clients or via tickets or some other means). 90% reddit, 5% running BladeLogic scripts to restart monitoring on a server, clean up a c:/ or the like.. But I really want to do networking and become an IP/Network Engineer and CCIE certified. /r/ccie I spent a lot of my free time learning career-relevant skills. National Occupational Classification (NOC) 2011 - This unit group includes those who provide services to management such as analyzing the structure, operations, managerial methods or functions of an organization in order to propose, plan and implement improvements. Trying to setup a management network. Job Specializations Computer/Information Technology / IT-Network/Sys/DB Admin. Sleep. I was my own boss but it was still support. If you can find out what they use for monitoring, their environment and setup (look at their job posting, most likely will have keywords like “Solarwinds”, “Windows 2003–2016”, “CAT 3560” and stuff like that. Started working as a NOC Engineer but it feels bland. /r/TechSupport /r/ccdp the overwhelming majority of my time was spent fiddling with Linux VMs on my home lab, programming, doing homework or playing Team Fortress 2. the company has expanded a lot since I left, so I hear their night shift is much more active with automation/improvement projects and scheduled maintenance. What to look for: Dedication to learning; r/EngineeringStudents: This is a place for engineering students of any discipline to discuss study methods, get homework help, get job search … It is not likely you will jump into an engineer role with working through an operations role and maybe a delivery role. I am not being asked any license in documents checklist. Males represent the mainstream of Network Operations Center Engineers in the United States. The national average salary for a NOC Engineer is $72,362 in United States. I've called NOCs for everything from "is it me or you?" What is the role of senior noc engineer NOC Engineer Job Description Most employers require that network and computer system administrators have a bachelor's degree in computer science or information science. So ill take a guess that I'd be allowed to run a few show commands, [–]Cheeze_ItDRINK-IE, ANGRY-IE, LINKSYS-IE 10 points11 points12 points 6 years ago (0 children). One of these personas we created is a NOC Engineer. I could keep on the track I'm going and become a sysadmin a few years down the line but my heart wouldn't be totally in it, [–]arghcisco#sh argh 1 point2 points3 points 6 years ago (0 children). But often I just look away. /r/networkautomation Reddit gives you the best of the internet in one place. Wiki definitions are not going to be 100% tailored to the job you are applying for. The NOC L3 Service Engineer role is accountable for providing technical assistance and instructional documentation to other Resolver Groups within the wider ATLAS Service Operations as well as to the 2nd line network engineers within the NOC. I know of few NOCs where NOC staff handle design or changes and those that do have these things assigned as projects when they are not actively working in the NOC. Did you normally have the sales guy swing by before hand to make sure everything looked clean and the desks / bins weren't overflowing with chip packets and Jolt bottles? IOC / Network engineer (SOC/NOC environment | … Professionals research & troubleshoot before they ask others for help. Is it good that it's doing that? Welcome to Top NOC Technician Interview Questions and Answers. /r/ipv6 You're not looking for any particular resource in the applicant's answer, simply that they do stay on top of things. Also, tickets and emails. I don't know. When working as NOC Technician you will spend time working with other employees and teams that will require your to be a good team player. I was also required on-site just for physical security (unlock racks for customers) and responding to major HVAC/power events. I understand. They are mostly server admin+help desk with a teeny tiny miniscule amount of networking if something happens to break or the company wants a FW rule added. | FAQs | Mods | Magic Words | flag a glitch, [–]abbadon3718CCNP 0 points1 point2 points 6 years ago (0 children). The national average salary for a NOC Engineer is £32,266 in United Kingdom. Press question mark to learn the rest of the keyboard shortcuts. No Way Id let out L1 NOC guys near this in our company anyway. Nowadays a NOC is used as a generic term for a call center really. Directing our members to resources elsewhere is closely monitored. http://en.wikipedia.org/wiki/Network_operations_center. 7+ Team leader. Network Operations Center Technician is a role in which network related issues are resolved as part of Network Support Team. NOC Engineer. I will do the CCNA sec at the end of the year. They are employed by management consulting firms and throughout the public and private sectors or are self-employed. Support. One thing is important: you have to be near the computer, and every request/email/alert have to be processed in 15 minutes. During the empty hours you can learn, if you are lucky the company will even pay your certifications and there is always time to watch TV shows (if the policy allows it of course...), [–]l2kfushy"sh banana" Specalist 0 points1 point2 points 6 years ago (0 children). [–]RupeThereItIs 2 points3 points4 points 6 years ago (0 children), Failing to read basic instructions on how to deal w/common problems so instead paging out to anybody & everybody at 3:12am, [–]codifierNo idea WTF I'm doing.... 0 points1 point2 points 6 years ago (4 children). We assess jobs against the 2016 version of the NOC. If I had to reddit up working in a NOC id say dealing with pist off customers because crap is broken and being blamed, then its your job to deal with a carrier and pass that aggro onto the carrier and hope that they can get the circuit fixed before the customer calls back to start the process over. to "your system is working but has a minor technical problem" to "your system just disappeared completely and I've confirmed with other sites that it's not just me". Yet I'm still somehow not listened to. Topics regarding senior-level networking career progression are permitted. Salary information comes from 10,876 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. I worked graveyard NOC and had a very similar experience. tick and flick. Ticket. Great, read on . /r/jncie My primary NOC is 2173 Software Engineer. That's the old definition. Status monitors (front), backbone overview (back), and news broadcast on TV-set (right). In a NOC most tickets are priority 2 or priority 1. Average shift: [–]s1ncereexpired CCNA 7 points8 points9 points 6 years ago (3 children), [–]litlmuttStudying Cisco Cert 1 point2 points3 points 6 years ago (0 children). There are not many engineering NOC out there so you can pick which one is closest to you. Things like ISPs, data centers, and similar companies have customer facing NOCs. Hi, is there any set of either industry-standard keyboard shortcuts with in your NOC software or do you have a wishlist of keyboard shortcuts to accelerate your daily tasks? These posts will be deleted without mercy. Don't ask us what we would buy for a given project. Home Lab hardware discussions, as in "what do I buy for a homelab" are not permitted. BTW, if I had a CCNP and I wasn't allowed to make changes to a network then I'd leave. /r/jncia [–]tonsofpcsMulticast for Broadcast 0 points1 point2 points 6 years ago (0 children). Note safe under desk, typically for backups, passwords, or hardware cryptographic devices. Can any one give me a run down of the daily tasks that would be expected of me? Support. Resume objectives work best for those with limited professional experience. Especially for access layer and security related work, you have to have a good understanding of client behavior and the protocols they speak. I can't think of a better way to get that understanding than grinding out a year or two doing level 2 support. Unfortunately, everyone else in that NOC had been there for 7-20 years. [–]motrjay 0 points1 point2 points 6 years ago (1 child). Home Lab discussions, as a tool for learning & certifications are welcomed. The NOC I worked in (a medium-sized cloud storage site) was veerrryyy lax. Salary estimates are based on 14,333 salaries submitted anonymously to Glassdoor by NOC Engineer employees. Get an ad-free experience with special benefits, and directly support Reddit. and join one of thousands of communities. Nowadays a NOC is used as a generic term for a call center really. ELI5 questions are not permitted. [–]cathartic_caper 0 points1 point2 points 6 years ago (1 child). They will also notify the customer and be the customer's front line of contact when they have problems. I liked the NOC because it was closed door and quiet....thus generally harmonious. Second, in my world an engineer doesn't do anything that you list. Home Networks, even complex ones are best discussed elsewhere like. Please use. We worked directly with the datacenter techs so if I ever wanted to learn more they were happy to tell me. What happens is, instead of a staffed room, the NOC becomes a group of engineers who are building automation, setting policies and practices, and stewarding quality across all teams. Apparently , both the NOC codes you have mentioned require college degree or diploma. NOC Engineer (Kaki Bukit / 12 hr shift / up to $3500) NTT Singapore Digital Business Solutions Pte. You're also going to be asking them if any changes have recently occurred, etc. Find out how closely they work with IT, how much training you'll get, how staffing levels are, whether it's normal at the company for NOC staff to move into IT, etc. Not necessarily. But seriously: I am looking at a screenful green lights on a monitoring interface, then doing / not doing somthing when a light turns yellow/red, then go back to reddit/9gag/CBT nuggets course when it's green. Needless to say I did not want it, and it kept me from looking at anything else with 'NOC' in the title from there on out. /r/sysadmin That's a "Help Desk" Technician. According to them they handled monitoring and troubleshooting of the network/radio systems and dispatched field techs to handle physical problems on location as needed. They are mostly server admin+help desk with a teeny tiny miniscule amount of networking if something happens to break or the company wants a FW rule added. [–]PehSyChoJNCIP-SEC JNCSP-SEC 7 points8 points9 points 6 years ago (0 children). Apply to Senior System Engineer, Network Operations Technician, Senior Network Engineer and more! Top 20 NOC Engineer Interview Questions and Answers . Our immigration programs use the NOC to decide if a job or type of work experience meets their eligibility. For us (Tier-1 NOC, serving multinational companies, public institutes, etc. Network engineer resume summary, as the name suggests, sums up your professional experience and presents some of your greatest achievements. tl;dr: The NOC is operations not engineering or design. However , my job requires a bachelors degree minimum. [–]haakon666 0 points1 point2 points 6 years ago (0 children). I'm a NOC engineer - maybe my company is different from most (see: badly organised) but we do everything. I played alot of Wow and watched heaaaps of tv (had to test the hfc network you see).... but then the shit hits the fan and 800000 users are off line and its all you buddy. [–]Crusader82CCNA R&S, CCNA Security[S] 1 point2 points3 points 6 years ago (0 children). Learn about interview questions and interview process for 214 companies. Network engineer resume objective brings your skills to the foreground and shows the recruiter why you’re a perfect candidate. Topics that may affect one locale does not contribute enterprise networking discussions. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. I have had a similar experience: both two-tier and three-tier NOC. Cheers Come for the cats, stay for the empathy. This sums it up pretty well. That said, I think our NOC is pretty atypical (I hope so, anyway). /r/outages. As a NOC Engineer, responsible for providing post sales technical support for IP Routing Product suites (7X50 SR, 7705 SAR, 7210 SAS, 5620 SAM, CPAM, RAM, Service Portal product) for customer IP Routing Product lines Provide customer delight day to day operational support on NOC/Operator raised issues, with strong technical competencies. [–]autowikibot 0 points1 point2 points 6 years ago (1 child). I used to work for a MSP and we used continuum for our tier 1 "NOC". As an FA Engineer, on the other hand, I did failure analysis on our devices. They watch the IT environment, and ensure that the uptime and connectivity of the IT systems are seamless 24/7. These topics pollute our industry and devalue the hard work of others. Some NOCs are more technical and hands-on, and some aren't. If it's not simple, it's escalated to the next tier. Also, all phone calls have to be taken. my main duties were watching Nagios and performing basic remote hands. SNMP alarm went off, clear it, more reddit. Filter by location to see NOC Engineer salaries in your area. 4,326 open jobs for Noc engineer. In all cases but the last, the person I speak to is generally the one to fix it (or is standing next to the person who is fixing it). I get a suit tonne of tickets in job already so that won't be new, [–]marcabruCCNA 0 points1 point2 points 6 years ago* (0 children). /r/jncis /r/Network [–]Crusader82CCNA R&S, CCNA Security[S] 0 points1 point2 points 6 years ago (3 children). /r/HomeNetworking New Noc engineer Jobs in Philippines available today on JobStreet - Quality Candidates, Quality Employers I'm not saying I agree with it, its just the way it is. The first tier figures out whether it's a simple problem or not. You'll also be opening tickets with LECs and following up on tickets that are past their follow-up time or tickets that were auto-generated by proactive monitoring. /r/ccna [–]nerddtvg10+ years, no certs 0 points1 point2 points 6 years ago (2 children). I am not being asked any license in documents checklist. Being a Network Operation Center Engineer, or a NOC engineer means they are an expert in the management and monitoring of a network from any centralized location.A technical NOC team is comprised of skilled IT & NOC engineers. Top 10 noc engineer interview questions and answers In this file, you can ref interview materials for noc engineer such as types of interview questions, noc en… Slideshare uses cookies to improve functionality and performance, and to provide you with relevant advertising. [–]haakon666 1 point2 points3 points 6 years ago (2 children). use the following search parameters to narrow your results: Routers, Switches, Firewalls and other Data Networking infrastructure discussions welcomed. To toss out my (limited) experience with them: I had an interview a while back with Union Pacific Railroad at their NOC and I got the impression that they were a helpdesk but for network related problems. That's fine with me. Staff Security Engineer at Reddit (View all jobs) Remote "The front page of the internet,” Reddit brings over 430 million people together each month through their common interests, inviting them to share, vote, comment, and create across thousands of communities. I used to work for a MSP and we used continuum for our tier 1 "NOC". But again, this is something you will get used to, and it's quite monotonous. [–][deleted] 1 point2 points3 points 6 years ago (0 children). Any post that fails to display a minimal level of effort prior to asking for help is at risk of being Locked or Deleted. Do you see any issues in using NOC 2173? For non high-availability systems, the NOC may be more of a monitoring station that is an early line of defense while repairs are done by a different group. Tickets and phones. [–]rushazJNCIS-SSL,SEC,M/T/MX,FWV 0 points1 point2 points 6 years ago (2 children). What are the Daily Tasks of a NOC Technician? What system monitoring software are you using in your NOC? Your job is to essentially make it as easy as possible for the NOC 2 guy to fix the issue if you're not able to fix it yourself. NOC engineers are also responsible for monitoring activity, such as network usage, temperatures etc. Network Engineer Resume Examples Network Engineers play a vital role in large organizations as they develop and maintain communication networks. In terms of higher education levels, we found that 11.9% of noc engineers have master's degrees. Enterprise & Business Networking topics such as: Educational Topics & Questions are allowed with following guidelines: Networking Career Topics are allowed with following guidelines: /r/NetworkingJobs The NOC I worked in (a medium-sized cloud storage site) was veerrryyy lax. Use of this site constitutes acceptance of our User Agreement and Privacy Policy. [–]nerddtvg10+ years, no certs 8 points9 points10 points 6 years ago (18 children). We've determined that 48.3% of noc engineers have a bachelor's degree. Enterprise /Data Center /SP /Business networking related. Shoot for the moon and fly your way there slowly and steadily. [–]hotstandbycoffeeWill strip null packets for scotch 2 points3 points4 points 6 years ago (0 children), Or "we don't have a monitoring point on X device/card/interface. But sleeping is not really tolerated. Support. If we're having a particularly busy night, I may be on a bridge call with sysadmins and network engineers, I might be out in the DC replacing a controller card for our tape library, I might be reseating drives, replacing batteries, swapping/upgrading ram, etc. Job opportunities vary from state to state, and Computer and Mathematical careers are no different. The modern NOC can be driven by an SRE model, and I’ve seen this in-place in several companies. I will say that based on my companies NOC team they are responsible for: Monitoring the network (our systems use NAGIOS), Alerting various teams of outages or incidents, coordinating and escalating calls that come in from the L2 support team, this is a short list, but gives an idea at least from what I've seen (I'm a senior network engineer, but our NOC desk is right down the hall, [–]motrjay 0 points1 point2 points 6 years ago (3 children). Image i - Overview of a typical NOC. Search Noc engineer jobs. Do you see any issues in using NOC 2173? Yup! /r/cisco it was a great career booster for me though. We do have very detailed 'run books' that they follow for these procedures. You can be very specific about these needs as where I'm currently stuck is that I can't be specific enough due to the fact that I'm not familiar enough with the work of a NOC Engineer. I will better myself through self study as im doing now with msca server 2012 track as my job requires it. r/networking: Enterprise Networking -- Routers, switches, wireless, and firewalls. Like PC gaming or stuff like that. [–]neoice 4 points5 points6 points 6 years ago (0 children). /r/ccnp ), customer interaction is rare, mostly done in email and we only talk to highly educated IT managers, network admins, other NOC engineers. /r/jncip by sleep I mean either actual sleep or periods of drowsiness between moments of 'oh.. that alarm needs to be cleared', [–]Cheeze_ItDRINK-IE, ANGRY-IE, LINKSYS-IE 7 points8 points9 points 6 years ago (3 children). In the three-tier NOC, the 3rd tier was brought in if the 2nd tier gave up, or due to time or scale of the issue, it needed to be resolved already. As NOC 1 you're going to be taking inbound calls from customers and opening tickets. 2d ago. The NOC is usually part Zoo, with the potential customers on the other side of the glass wall having a gawk. Can confirm, we called ours "The Fishbowl." Create ticket, investigate. Rule #6: Homework / Educational Questions must display effort. Hence i selected NOC 2171 which is more suitable , since it is more like an 'Engineer' role , than a 'technician' role. [–]eventuallyCCIE 5 points6 points7 points 6 years ago (5 children). It will depend on your employer and their intentions, but in general a NOC tech will watch the monitoring systems, and when something pops up they open a ticket. [–][deleted] 4 points5 points6 points 6 years ago (1 child). One thing is important: It's not like helpdesk where you screw up a call and nobody notices because the user is dumb anyway. Or you can contact noc-cnp@workingincanada.gc.ca they can tell you your NOC if you provide them your responsibility. we've actually not had many issues with them doing this at all. If needed provide an example of a project completed along side coworkers. Is there by any means useful? You're going to do first level troubleshooting which includes powercycling their equipment, reseating cables, recording the status lights, etc. I'm not saying I agree with it, its just the way it is. So it's not like the Service Desk/Helpdesk where you are talking to angry accountants, secretaries and dumb HR managers. /r/juniper What are the Daily Tasks of a NOC Technician? No design, replacement, advanced troubleshooting, upgrading etc that was all done in their Network department. I spent most (95%) of my time on reddit, doing homework, playing ping pong, eating from the kitchen (all free, have to love tech startups) The other 5% was running site checks, logging data about the network's health, filing tickets internally (sometimes from external issues also) and keeping a track of everything that goes on. We consider “skilled” jobs those with NOC Skill Type 0, A or B. A multi-tier model to network operations center design helps effectively distribute responsibilities among different NOC levels, according to the skills and experience of NOC engineers and the complexity of issues they deal with.

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