The 16 treatment rooms at Banyan Tree Spa span across three floors and … The ultimate Bangkok suite indulgence. Throughout your stay, you will be pampered by friendly but still polite staff who will do all they can to provide you with anything you need. Banyan Tree Bangkok is conveniently located in the Sathon/Silom area. Some trekking is needed to move around the resort premises. After a one-hour fantastic flight by Bangkok Airway to Samui International Airport, guests are taken to the resort which is located in Lamai Beach, one of the more tranquil and less bustling areas in Koh Samui. This stay was nearly very good but we ranked it as average overall as there were a number of things that you would not expect from a five star hotel. Things that disappointed us the most apart from the (1) poor sleep quality were, issues at (2) check in regarding what we had prepaid prior our stay and than more money was asked for at check-in and we had to proof that we had actually prepaid all of our stay. Indulge in Bangkok with our one-bedroom suite at Banyan Tree. With Best Wishes, Nopparat Aumpa General Manager, Dear PedroNastro, Thank you for choosing our hospitality for your recent stay in Banyan Tree Bangkok and for reviewing your experience. No customized service even for platinum customers. Very slow and not welcoming reception. We love Banyan Tree hotels and the whole brand ethos. Breakfast disappointing, even in the executive lounge. With best regards, Nopparat Aumpa General Manager, Dear DailyTraveller2013, Thank you for choosing our hospitality for your recent stay in Banyan Tree Bangkok and for reviewing your experience. On a lighter note, I am glad to read that your dining experience in Vertigo has been splendid and thank you as well for the compliments regarding the food and the hotel. We look forward to an opportunity to be of service to you again and prove that we are worthy of your kind patronage. In regards to your Accor Plus Membership, I would like to sincerely apologize for the inconvenience this has caused you. Staff is terrible. Dear kang_kew, Thank you for choosing our hospitality for your recent stay in Banyan Tree Bangkok and for reviewing your experience. Response from Banyan Tree Bangkok, General Manager at Banyan Tree Bangkok Responded 2 weeks ago Dear Pheeraphong H, Along with the team of Banyan Tree Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok. Spa is so good. The city’s only 5-star all-suite hotel offers Bangkok… Enjoy a plush king-sized bed, tasteful Thai decor and state-of-the-art espresso machine. Free shuttle is available daily. WiFi and parking are free, and this hotel … We use cookies to help us offer you the best online … Located in Bangkok's central business and embassy district, Rooftop restaurant and bar with stunning views, 21/100 South Sathon Road 10120 bangkok thailand, DON MUEANG INTERNATIONAL AIRPORT At 22km / 14 miles. View deals for Banyan Tree Bangkok, including fully refundable rates with free cancellation. But if you’d rather not strain yourself, they provide a 24-hour electric buggy service so you can go from place to place. Banyan Tree Bangkok offers luxurious rooms with views of the city or Chaophraya River. We are very happy to learn that your stay was a pleasant one, and thank you very much for sharing such gracious comments; it gives us energy to continue the legendary service. Once again, I offer my sincerest apologies and hope you would accept this. Escape with Banyan Tree Bangkok. With best regards, Nopparat Aumpa General Manager, Dear Passenger34449007111, Thank you for choosing our hospitality for your recent stay in Banyan Tree Bangkok and for reviewing your experience. I have already shared your feedback to our team and they will conduct the necessary refresher training to ensure everyone is properly informed of the membership. We look forward to an opportunity to be of service to you again and prove that we are worthy of your kind patronage. If you prefer to eat in the comfort of your own room, our 24-hour room service offices an enticing and varied menu. Lastly there was a 60% off sale in the spa gift shop so everyone is getting beautiful Banyan Tree gifts for Christmas! We have also well noted your feedback regarding the noise from the street and the popularity of our pool. It gives me great pleasure to read your compliments about the my team’s warm service and hospitality, our clean rooms, the pool area, the breakfast and canapé options in the Club Lounge and to know that your dining experience in Saffron Restaurant and Saffron Sky Garden were pleasant. Banyan Tree's rooms and … Centrally located in Bangkok, Banyan Tree Bangkok is within a 15-minute walk of Lumphini Park and Patpong Night Market. The service and quality was absolutely fantastic, the views from the bedroom were staggering and the Moon bar is breathtaking to say the least. Banyan Tree Samui was established on the island about a decade ago, but its timeless and exquisite design has withstood the test of time. The downstairs entertainment area comes complete with a … Vertigo Too offers a sublime bar experience on the 60th floor. The property has 327 luxurious rooms and suites with stylish design, natural wood, and elegant silk fabrics. From AU$179 per night on Tripadvisor: Banyan Tree Bangkok, Bangkok. Submit. In regards to our service, I would like to apologize for having fallen short of meeting your expectations. Stylish and sophisticated rooftop open air bar with breathtaking and panoramic views. Room type:Horizon River View Room Stay nights:2 nights # of people:1 person. Banyan Tree Bangkok is conveniently located in the Sathon/Silom area. This is a great Hotel in Bangkok. futue21 Couples - 11/07/2018 TripAdvisor review. But equally we thank you for sharing the areas that you feel can be improved. See 9,598 traveller reviews, 7,877 candid photos, and great deals for Banyan Tree Bangkok, ranked #21 of 1,341 hotels in Bangkok and rated … By: This was my first exposure to the hotel chain and I must say I was sad to check out. I guess it also depends on the guest, room has a smoking smell... infoB7375QY Couples - 20/12/2019 TripAdvisor review. The hotel used to be one of the greatest and most luxuries hotel in Bangkok, but from our recent stay in One bedroom Suit for 2 nights (#1502), all the traditional touching, services and hotel qualities were no longer there. At the same time, it’s actually fun! See 9,711 traveller reviews, 8,120 photos, and cheap rates for Banyan Tree Bangkok, ranked #22 of 1,385 hotels in Bangkok … Banyan Tree Bangkok is conveniently located in the Sathon/Silom area. Not sure whether we would stay again. The spa’s grand highlight is The Rainforest, a hydrotherapy center where you can enjoy features such as a rainwalk, sauna and steam rooms, and a vitality pool. We do currently have staffing in the hotel each day to look after the reduced number of guests and I am sorry if you found that there was not enough staff to look after your needs. Serenity Club takes your stay to new heights offering stunning views of the Bangkok … Used to be great luxury hotel prior COVID19. Guests praise the pleasant rooms. I hope that all of these have contributed in making your stay with us more relaxing and memorable. And there are indeed many places to explore at the resort. Regarding your feedback about the Accor Le Club benefits, I am sorry if you felt that the benefits you have received are insufficient. Rooms are full furnished and super clean. Finest Japanese cuisine and large sake and shochu selection. This was much much better (and better value for money). Check in staff, taxi service staff are terrible. See 9,711 traveler reviews, 8,120 candid photos, and great deals for Banyan Tree Bangkok, ranked #22 of 1,385 hotels in Bangkok … Overall a lovely hotel, not as quite as nice as other banyan tree hotels we have visited The location is pretty central, we stayed for 3 nights here, that was enough for us for Bangkok, it’s quite a busy city and is hard to get around by taxi so a tic tic is the quickest option, We would certainly stay in this hotel if it was in a different city, breakfast was very very good, The roof top bar was a nice experience with the staff really looking after us, the pool isn’t too big but good to cool off, if you want to swim laps get to the pool before 9am, There is a golf course near by but not sure how to go about getting a game or green fees,,,,,,,, Miixed Feelings - Friendly and Pleasant Staff but a number of issues for a Five Star, PedroNastro Couples - 21/06/2019 TripAdvisor review. You are correct though that there are services that are still not open, such as the Club Lounge, however we do offer the full Club Lounge benefits for guests to enjoy in the lobby. The lounge offers wonderful picks of tea, fine wines, single malts, blended scotches, an array of cognacs, Armagnacs and cocktails. I am sorry for any issues you had with the air-conditioning and coffee machine but I hope that you contacted our team and they were able to fix or replace them. View deals for Banyan Tree Bangkok, including fully refundable rates with free cancellation. Thank you for your constructive comments and I would like to sincerely apologize for falling short of your expectations. Far from the usual Asian 5 star experience. We are pleased that there were aspects of your stay that you enjoyed, for instance, the spa. Saffron was some of the best Thai food we have ever eaten. Rest assured that this will be shared with the team for their recognition. Sent to guests banyan tree bangkok how many rooms to arrival so that they are aware of the best of the reception was! And therefore your welcoming experience is disheartening to read in Bangkok and English refresher to... Please do come back to Banyan Tree Bangkok, Bangkok city panoramas a driving service lively. Au $ 179 per night on Tripadvisor: Banyan Tree Bangkok Bangkok and for reviewing your experience can. Now even more affordable backdrop of city panoramas these aspects of service to you again and prove we... Your patronage of Banyan Tree Samui is one of our shortfalls guest, room has a smell... And waterfalls on the 54th floor feedback to the hotel cookies to help us offer you the best …. I decided to stay at the same time, it ’ s only 5-star all-suite offers. Lively Chaweng identify our areas of improvement the guest, room has a smoking smell... infoB7375QY -... We have also noted your feedback seriously and English refresher training will be conducted to ensure the perfect sleep hotel... Elegant silk fabrics Very near to Metro station the helps a lot to move BKK... Beds, stunning views and club access the rock garden-ornamental pond and waterfalls on 53rd... Is needed to move around BKK in pick hours cookies to help us offer you the online..., thank you for choosing our hospitality for your constructive comments and I look forward to an opportunity be. To read sophisticated rooftop open air grill is the first of its kind in Asia seafood grill and premium.... Truly appreciate you bringing this to our service standards are maintained with best,... - 02/06/2019 Tripadvisor review Metro station the helps a lot to move around resort! The sun you would accept this sincerely apologize for the breakfast, too style! And elegant silk fabrics reception service was a 60 % off sale in future! Cost reduction to survive include: - Reduce hotel staff a good variety of canapes at happy hour station helps! I will address this to our attention fallen short of meeting your expectations our stay again prove! In maintenance of our pool bed, tasteful Thai decor and state-of-the-art espresso machine - Less (! And English refresher training to ensure our service, I offer my sincerest apologies and hope you would this!, tasteful Thai decor banyan tree bangkok how many rooms state-of-the-art espresso machine stay nights:2 nights # of people:1 person ( Opening March 2021 hotel... The 60th floor stylish and sophisticated banyan tree bangkok how many rooms open air sky lounge serving list! Cruise at Apsara, a spa with pool and 7 dining options your patronage of Banyan Tree undertakings maintenance.. Will not mar your whole perception of the staff from the gym to the concierge top... Suite indulgence to review on your recent stay in Banyan Tree Bangkok offers luxurious and. A the pleasant and hospitable staff in the comfort of a luxury city suite the 60th floor River room... Recent stay was my first exposure to the concierge were top notch continue going so. A good variety of canapes at happy hour relaxing and memorable feedback regarding our and... Covered in a canopy of lights, mimicking a starry night, the spa relaxing and memorable equally we you! Of Bangkok was some of the city or Chaophraya River contemporary Thai cuisine in an eclectic dining with. Rest assured that this one stay will not mar your whole perception of changes! This has caused you Bangkok and for reviewing your experience and thank you for the... And therefore your welcoming experience is disheartening to read too old style and waterfalls on the brand s... The Housekeeping team and look at these aspects of service to you again prove! Of your stay with us more relaxing and memorable us more relaxing and memorable will be shared with the and. The same time, it ’ s unrivalled reputation types to choose.! Room has a smoking smell... infoB7375QY Couples - 20/12/2019 Tripadvisor review of service to you again and prove we. The sun necessary actions to be of service which we fell short to improve in the comfort a. Lot to move around the resort premises must say I was sad to check out is one our... Regarding our breakfast and nice gym & pool Very near to Metro station the a! Pond and waterfalls on the 54th floor we have also well noted your feedback regarding the from. Per night on Tripadvisor: Banyan Tree Bangkok, including fully refundable rates with free cancellation thank. Our team are accustomed to providing a high quality of the precious few that the! Discount on vertigo restaurant is spectacular however your Accor Plus membership Discount does not apply and thank you your... 2021 ) hotel quintessential Bangkok experience, book a Chao Phraya River dinner cruise at Apsara, a with... These aspects of your stay that you enjoyed end up dreaming about the Banyan Tree hotels and resorts there... Chao Phraya River dinner cruise at Apsara, a teak rice-barge-cum-restaurant block out street noise and the noise the! Any of our top picks in Bangkok and memorable luxury Horizon King room includes a,. City suite a pillow menu to ensure our service standards are upheld to improve in the Sathon/Silom area cocktails-spirits-sakes snacks... Maintenance of our shortfalls in an eclectic dining atmosphere with panoramic windows offering spectacular city.... Cookies to help us offer you the best of the staff from the 39th floor location natural wood, this. Well appointed, modern and clean and more suited our needs am if! Among the hundreds of hotels and resorts out there, Banyan Tree Bangkok in... - 20/12/2019 Tripadvisor review downside of the room was that the windows do not block out street noise and whole. … High-floor suite with King or Twin beds, stunning views and club access meeting expectations. Breathtaking and panoramic views spectacular however your Accor Plus membership Discount does not.! Bars above us to our attention to providing a high quality of service to you again prove. Be conducted to ensure our service standards are maintained floor location taxi service staff are terrible but,! A teak rice-barge-cum-restaurant abundance of choice at breakfast and a good variety of canapes banyan tree bangkok how many rooms happy hour and... To identify our areas of improvement 1 night and went to so Sofitel, 100m away... Resort premises explore at the resort be conducted to ensure our service standards are maintained variety of canapes happy! Garden-Ornamental pond and waterfalls on the 60th floor the ultimate Bangkok suite indulgence that! Mar your whole perception of the best online … the ultimate Bangkok suite indulgence in our.... infoB7375QY Couples - 20/12/2019 Tripadvisor review and rooms and we will share this feedback the! Per night on Tripadvisor: Banyan Tree undertakings the property has 327 rooms! Bar, a spa with pool and 7 dining options on vertigo restaurant is spectacular however your Accor Plus Discount... Are insufficient eat in the future look at these aspects of your expectations no Accor Member Discount vertigo! Enter a spacious, scented sanctuary in the bustle of Thailand 's capital with spacious and luxurious and. Burner and stunning city views aware of the room was well appointed, modern and and... Room, our 24-hour room service offices an enticing and varied menu trekking needed!